Refund Policy
RETURN & REFUND POLICY
7-Day Return Policy
We want you to be satisfied with your purchase. If you're not completely satisfied with 100 Deadly Skills, you may return it within 7 days of delivery for a refund.
Eligibility for Returns
- The return request must be made within 7 days of the delivery date shown in your tracking confirmation.
- The item must be unused and in the same condition you received it, with no writing, damage, or missing pages.
- Proof of purchase (order number or confirmation email) is required.
How to Request a Return
- Contact us at winterberrymerchants@gmail.com with your order number and reason for return.
- We will confirm eligibility and provide return instructions.
- Once we receive and inspect the returned item, we will notify you of the refund approval.
Return Shipping
Return shipping costs are the customer's responsibility. A flat return shipping fee of $15 USD will be deducted from your refund, or must be paid upfront to receive a prepaid return label — [confirm which method you're actually implementing before publishing].
Refunds
Approved refunds will be issued to your original payment method within 7 business days of us receiving the returned item, less the $15 return shipping fee.
Non-Returnable Situations
- Items returned after the 7-day window
- Items showing signs of use or damage not present at delivery
Contact
Questions about your return? Reach out to us at winterberrymerchants@gmail.com.